FAQ

Order Processing & Delivery

Order Processing 1-3 days
Singapore 2-4 working days
International Varies depending on your location

 

Shipping Fee

Singapore

$3 

International

Varies depending on your location

Tracking no. provided once item is shipped out.

Free shipping for SG orders $50 & above!

 

Why does my item looks slightly different from what’s shown online?

As all products are handmade, slight variations may be found.

 

These can include:

  • pattern positions
  • colour
  • texture

 

Due to the nature of handmade products & does not constitute as defects.

 

Can I cancel my order?

Unfortunately once your order is confirmed, it cannot be cancelled.

 

♡ For other inquiries, feel free to reach out via email at mame.nemu@gmail.com ♡